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Roll Off Joe's Dumpster Service Agreement for Premium Dumpster Services

• All rentals are for 7 days and will automatically be picked up on the 7th day. If you finish with the dumpster before the scheduled pickup date, please notify us, and we will make every effort to retrieve it sooner. However, it may take up to 72 hours after the scheduled day for us to pick up the dumpster. This is not typical but can occur. If you wish to keep the dumpster longer than 7 days, at least 48 hours’ notice is required, and an additional daily charge will apply.
  
• Unless specific arrangements have been made, your dumpster may arrive at any time on your scheduled day.
  
• The dumpster must be paid for in full at the time of scheduling.

We cannot process the following items:

• Organic waste (dirt, concrete, tree stumps, bricks, rocks, stones, sand, etc.)
• Hazardous waste (flammable liquids, paint, oil, gas, tires, automotive batteries, etc.)
• Appliances (TVs, air conditioners, electronics, refrigerators, etc.)

We are charged by weight, so any additional costs for exceeding the maximum tonnage will be passed on to you.

• If the delivery location is not accessible when we arrive to drop off the dumpster, or if the dumpster is blocked on the scheduled pickup day and we cannot remove it, there will be a $150 turnaround charge for returning.
• A 48-hour cancellation policy applies. Any dumpster canceled with less than 48 hours’ notice will incur a fee.
• A bounced check fee will be applied if a check used for payment has insufficient funds.
• All credit card transactions are subject to a 3.5% convenience fee.
• Invoices and payment confirmation receipts will be sent from “Trash Billing” – Waterbury, VT.
• We cannot be held responsible for severe weather conditions and may be unable to pick up or deliver your dumpster if such conditions exist.
• If the drop-off location contains any ice and/or snow, we cannot be held responsible for being unable to deliver the dumpster.

Legal Disclaimer

Roll Off Joe is not responsible for damage caused by the customer's negligence during the drop-off, filling period, or pick-up of the container.

Exceeding the fill-height recommendation can quickly add thousands of pounds of weight, which puts a strain on your driveway. Picking up the dumpster is also a process that can cause damage if the dumpster is exceedingly overweight. Should the container cause damage to asphalt or concrete driveways during loading and/or unloading, Roll Off Joe is only responsible if this was due to our negligence.

We must have a signed copy of this service agreement prior to delivering the dumpster. Please complete the form below, sign, and return the document so we can schedule your dumpster for delivery.